The Client Experience

What you, as a client, can expect when you retain a Penrhyn International firm

1. Competence and capacity

Before agreeing to undertake any search, we will:

- Verify that we have the resources, time, knowledge and expertise to handle your specific assignment.
- Disclose any and all information with regard to relationships or circumstances that might create a conflict of interest.
- Establish a clear understanding of our ‘off limits’ policy.
- Define the scope and character of the services to be provided and the fees and expenses to be charged for the services rendered.

2. Consultancy

‘Retained executive search consulting’ is defined as a specialised form of management consulting, conducted through an exclusive engagement and a retainer-fee basis. Its purpose is to assist your organisation in defining executive positions, identifying well-qualified and motivated candidates, and selecting those best suited to your needs.

3. Clarification

The search consultant will help to refine the specification of the position to be filled, applying his or her knowledge of the industry and of the potential supply of qualified executives.

4. Research

As the same time as applying our existing knowledge of industries and of people in them, we will undertake thorough new research to arrive at target organisations and candidates.

5. Confidentiality

An executive search can require you to reveal highly sensitive information about your organization. A Penrhyn International search consultant will treat this information you give with the utmost confidentiality, and will disclose information to candidates with care and discretion. Should the search itself require confidentiality, the search consultant will take the necessary steps to maintain that confidentiality.

6. Reporting

Your Penrhyn International search consultant will provide you with regular and detailed progress reports.

7. The Right Candidates

Your search consultant will present you with a range of qualified potential candidates. The consultant will be able to discuss each candidate’s abilities in detail.

8. Reference checking

Once you have met and expressed interest in a candidate your search consultant will take references and verify qualifications.

9. Assistance in the negotiation of an employment agreement

Your search consultant will facilitate the negotiation of an employment agreement with the chosen candidate.

10. Follow up

Your search consultant will follow up with you and the candidate to ensure a smooth transition into the job.

11. Clear terms

We will state clearly in our proposal:

- our fees for the assignment and how they will be billed
- our fees should you recruit additional candidates presented in the search
- our obligations should the new recruit leave your company within an agreed period of time.

The AESC : Association of Executive Search Consultants

Since its foundation in 1979 Penrhyn International has been, and continues to be, represented in the leadership of the Association. Members of Penrhyn International have been Chairmen of the Association, and Chairmen and Members of many of its Committees. Three members of Penrhyn International have been awarded the Gardner Heidrick Award for distinguished contribution to the executive search profession, a reflection of the importance which our partnership gives to the support and observance of the highest standards of professional practice.

The AESC provides information and services which can be helpful to users of search services and to executives seeking employment. Click on the symbol below to reach the Association’s web-site.

www.aesc.org

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